Reset Admin Password
CIP Reporting 'How to' Guide
This guide will show you how to reset your admin password.
If you have local admin access to the CIP server itself on the desktop is a link to the “CIP Shell“.
Be careful as this shell is very powerful and should no be used without our direct support.
If you run this shell you can reset the admin password from within it. It is fairly easy to do but you need to find the name of your CIP database first. You can do this with the “engine list“ command which should show you a list of CIP Reporting engines (databases) on the server. Most likely yours is named “cip“ but it could have been named differently. Once you know the name of your engine you can reset the admin password by typing “engine password [ENGINE NAME] admin“. For example assuming your DB name is “cip“ it would be “engine password cip admin“. It will generate a strong password and display it to you. Once all is done you can log in with the admin account using the new password.
If the intention is to create a custom password, the following command will be required “ engine password [ENGINE NAME] admin [Password] “ Continuing with the previous example where the system is called “cip”, the command will be: “engine password cip admin MyPassword“